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Support scope

We can help with real cleanup issues

Send enough context for us to reproduce the problem or check the account tied to your credits.

Cleanup quality or upload failures
PDF pages, batch jobs, and history
Credits, payments, and refunds

Usually within 24 hours

We prioritize account, payment, and failed cleanup issues.

More context means faster help

Include your account email, file type, page count, and what result you expected.

Keep sensitive files private

Share screenshots or descriptions first; send originals only if we ask.